Hello,
a few users reported that when they ask for Ads they seem to work for a few times and after that they can no longer see them. Users can see video for 10 consecutive times a day but they report getting 3 videos, or 6, or 9. Issue is both on iOs and Android devices, old and new and we can't find a common denominator to find the issue. Of course on all the devices we have we can't reproduce the problem.
I have a popup message in the app that should inform them that no video is ready but...
Problem displaying ads
a few users reported that when they ask for Ads they seem to work for a few times and after that they can no longer see them. Users can see video for 10 consecutive times a day but they report getting 3 videos, or 6, or 9. Issue is both on iOs and Android devices, old and new and we can't find a common denominator to find the issue. Of course on all the devices we have we can't reproduce the problem.
I have a popup message in the app that should inform them that no video is ready but...
Problem displaying ads